Which statement is true regarding the ADA's guarantees as described in the material?

• A. Effective communication
• B. Denies modifications
• C. No accessibility required
• D. None of the above

Answer: (A)

Effective communication under the ADA means making information and services accessible so people with disabilities can understand and participate fully. In a medical setting this includes providing interpreters or captioning for those who are deaf or hard of hearing, materials in accessible formats, plain-language explanations, and other aids that help patients understand their options and consent to treatment. This focus on removing communication barriers is what the statement captures as true. The ADA also requires reasonable modifications to policies and procedures to avoid discrimination and to ensure access, so saying there is no accessibility or that modifications can be denied would contradict the law.